Reviews - Page 41

I was having difficulty setting up CompanionLink on a 2nd PC and tried reaching technical support by phone, which is nearly impossible due to the extended wait times. I reverted to submitting the problem by email.

After exchanging a couple of emails suggesting possible fixes to setting up, the support rep (Thomas) suggested setting up a phone call and he took control of my PC. The problem was quickly identified and fixed.

Turns out that it was me who had made the error which I should have figured out in the first place.

Great support when you make the right connection. Excellent product ... I have been using it for 4 years and have had only a couple of issues which have been corrected quickly.

I have used Companionlink for Outlook for a number of years. I have had occasional problems with it - sometimes my finger trouble - and each time the problem was solved by Companionlink support, quickly and effectively. I wish other software companies had such great support.

Solved a persistent sync problem several other techs couldn't. Extremely pleasant and patient. If only all tech support was as good as that provided by Michael K....

Great service! He shot out all the trouble quickly and efficiently.

I bought Companionlink for Google. Perfect for my use. A great software product.

Just wanted to tell you how seamless the new program installed, no glitches, no hiccups (just one from me when I realized that everything worked first time).
Utopia, thanks

I was incredibly impressed by CompanionLink's support. I bought their product back in 2014 (four years ago). Last month I replaced my laptop and reinstalled my old 2014 version. It did not work.
I reached out to CompanionLink support (Matt), and he guided me through the steps to get my version working. I was willing to pay for an upgrade to the current version -- as I really depend on this product -- but Matt got my old version working instead. Turned out the issue was Microsoft Outlook and not their product after all.
Some final notes: Tech support was knowledgable -- the problem was complex. The steps were logical (e.g. I was not asked to reboot and reinstall the same product over and over again like other tech support). And best of all - it works now! Awesome. Thank you very much folks!

I actually had to do a re-download that was previously purchased , as I put a new hard drive into my computer and had to get all my usual software back. I have been using CompanionLink for quite a while and love the fact that I can sync my computer calendar to my phone and tablet. Thanks for the great software

You guys are amazing. Your product seamlessly syncs, well, just about EVERYTHING! I swear I could sync my car to my toaster to my Galaxy S6 (soon to be a S9) to a wooden pencil. I don't know how you do it, but you do. Your product leaves all others in the dust.

Because of CompanionLink, I'm able to know what is going on when I look at my phone, laptop, desktop, and google calendar. Thank you CompanionLink for keeping me on track!